1.
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eMessage only.
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In the ReportsPackCampaign\tools directory under your reports pack installation, locate the uare_lookup_create_DB_type.sql script, where DB_type is the database type appropriate for your installation of Campaign.
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If you are upgrading from an 8.x version of eMessage, edit this script to remove the drop table statements. This is required because the tables do not exist in the 8.x version.
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Run the appropriate version of the script against your Campaign system tables database.
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2.
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Interact only.
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In the ReportsPackInteract\tools directory under your reports pack installation, locate the uari_lookup_create_DB_type.sql script, where DB_type is the database type appropriate for your installation of Campaign.
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Run the appropriate version of the script against your Interact design time database.
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