Step: Test your configuration without authentication enabled
After the reports are installed and configured but before you enable authentication, test the setup by running some reports.
1.
Verify that IBM® EMM is running and that the IBM® Cognos® BI service is running.
2.
Log in to IBM® EMM as a user with application access and create some data. (Otherwise the reports have nothing to show.)
3.
Open Cognos® Connection.
4.
Navigate to the report folders you imported and click the link to a basic report. For example, for Campaign , select Public Folders > Campaign > Campaign > Campaign Summary.
If the report fails, verify that you configured the Cognos® data source for the IBM® EMM application database correctly. See Step: Create the IBM Cognos data sources for the IBM EMM application databases.
5.
Click a link in the report.
If the internal links from the reports do not work, the redirect URL is not configured correctly. See Step: Enable internal links in the reports.
6.
Log in to the IBM® EMM application as a user with application access and navigate to the Analysis page.
When you specify the URL for the IBM® EMM application, be sure to use a fully qualified host name with your company domain (and subdomain, if appropriate). For example:
http://serverX.ABCompany.com:7001/unica
7.
Click the link to the same report that you tested in Cognos®.
If you cannot view the report, it is likely that the IBM® Cognos® firewall isn't configured correctly. See Step: Configure the IBM Cognos application's firewall.
8.
Click a link in the report.
If the internal links from the reports do not work, the redirect URL is not configured correctly. See Step: Enable internal links in the reports.
9.
Open an individual item, click the Analysis tab, and verify that the report is correct.
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