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Contact Optimization session log
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Contact Optimization session log
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If you set ContinueOnGenerationLoopError to True and you receive the error The generation loop was unable to eliminate all slack and surplus variables, the customers from the set that caused the error are marked as unprocessable.
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The number of alternatives is configured by the Optimize|AlgorithmTuning| MaxAlternativesPerCustomerEvaluated property in the session level advanced settings and the configuration properties. Setting the value of this property to a higher number lowers the likelihood that the customer is unprocessable (assuming that it is not inherently unsolvable). However, when it occurs, it also makes the performance penalty higher.
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Using a range of scores greater than 100,000. If your range of scores is outside of this limitation, the Contact Optimization might not meet capacity rules.
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