About roles, people, and approval tasks
You can assign an order to roles when you add them to an approval task in a workflow. This order is saved if you save the workflow as a template.
When you add people to the roles and then assign work, the spreadsheet lists the people alphabetically by their name. When you create an approval from the task, the reviewers are ordered according to their role order. However, in the
To
field of the approval, they are still listed in alphabetical order. If more than one user is in a role, those users are sorted alphabetically by their name.
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