If the Marketing Operations installer cannot connect to the
Marketing Platform database to register the product, it displays an error message that notifies you of this failure. The installation process will proceed, but in this case you must import the product information into the
Marketing Platform system tables manually.
The configTool utility mentioned in this procedure is located in the
tools/bin directory under your
Marketing Platform installation. For detailed instructions on using the
configTool utility, see
The configTool utility.