To post a message on the message board

The message board allows you to post or read messages about a particular plan, program, project, asset, account, approval, or invoice. You can use this as a method of communicating information about the object. When you post a message to the message board, any user who has permission to access that object can view the posted message.

1.	Open the list page for the object type of the object for which you would like to post a message. For example, click Operations > Accounts. (You can post messages for plans, programs, projects, assets, accounts, approvals, or invoices.)

2.	Click the plan, program, project, account, approval, or invoice for which you want to post a message.

3.	Click the Communicate icon () in the Unica Marketing Operations toolbar and select Post a Message.

The Messages window appears.

4.	Enter your message in the text box.

5.	Click one of the radio buttons.

Note that by default, you also receive an e-mail alert when you post a message.

6.	Click Post Comment.

The Messages window displays all the posted comments for this object. Your new comment appears at the top of the list.

If you chose an e-mail option, your message includes a line listing the e-mail recipients, similar to the following:

(cc’d to Mary Manager, Connie Contact, aartiste@unica.com)

The system displays names for users whose names are stored in Unica Marketing Platform. If this information is not in the platform, the system uses the e-mail address.

7.	Click Close if this is the only comment you want to post now or click Post a Comment to post an additional comment.

Unica Marketing Operations posts the message to the message board and sends any e-mail messages you instructed it to send. The messages contain the text of the message posted on the message board as well as a link to the object (plan, program, project, and so on) where the message was posted.