To view reports from the interactive channel Analysis tab
You can use the Interactive Channel Analytics area to view several Interact reports.
The following reports are available from the Interactive Channel Analytics tab:
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Channel Deployment History
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Channel Event Activity Summary
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Channel Interaction Point Performance Summary
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Channel Interactive Segment Lift Analysis
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Channel Learning Model Performance Over Time
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Interactive Channel Treatment Rule Inventory
1.
Select a Report Type from the Interactive Channel Analysis tab.
If no additional configuration is needed, the report is displayed.
2.
If there are configuration options after the report is displayed, select filters for the report, then click Refresh.
For example, select the interaction point or an end date and time to view for the Channel Interaction Point Performance Summary report. On other reports, you might select date ranges, or specific channel data to use for filtering.
3.
If you are required to enter configuration options before the report is generated, as might be the case with the Channel Learning Model Performance Over Time report, select the required report filters and options, then click the Next or Finish buttons at the bottom of the report.
The selected report is displayed.
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