To mark an interaction strategy tab for undeployment
If you no longer require the smart segments that are created by an interaction strategy tab, you can undeploy the strategy tab. This removes all references of the strategy tab from the runtime server. This option is available only if you have previously deployed the interaction strategy tab.
1.
View the interaction strategy tab that you want to mark for undeployment.
2.
Click Mark for undeployment.
The interaction strategy tab is marked for undeployment. The data removal request is added to the list of items that are waiting to be deployed on the interactive channel summary tab. You cannot edit an interaction strategy tab which is marked for undeployment.
The next time that you deploy the interactive channel, all references to this interaction strategy tab are removed from the runtime servers.
If you click View Deployment History, you can view the Interactive Channel Deployment History report if you have reports installed.
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