A large portion of the Interact configuration consists of setting up the integration with your touchpoint by using the Interact API. For details about working with the Interact API, see the Interact Administrator's Guide

The previous diagram is an extract from the full design workflow, showing only the configuration components which take place in the design environment. While this diagram shows a linear progression, in practice, many people can be working on different components at the same time. It is also an iterative process, for example, as you work with treatment rules, you might discover that you need to reorganize your interaction points and zones. Working with Interact configurations is also related to creating and working with traditional campaigns.

After all of these tasks are completed, you have created all the components necessary for a Interact configuration in the design environment. You can mark these configurations Ready for deployment. After the Interact administrator deploys the configurations to the runtime servers, and the touchpoint is integrated with the Interact API, your Interact implementation is complete.