Smart segments
A smart segment is similar to a strategic segment in that it is a group of customers with defined traits. Instead of a list of IDs, however, a smart segment is the definition of what IDs are allowed in the list.
For example, a smart segment would be "All customers living in Colorado with an account balance greater than $10,000 who have applied for a car loan in the last 6 months." These definitions are represented by interactive flowcharts. Smart segments are only available in Interact.