Define an interactive flowchart
Interactive flowcharts provide the segmentation logic for your interaction. When the runtime environment creates a visitor's runtime session, one of the first steps is to take all available profile information for the visitor and run it through all interactive flowcharts that are associated with the interactive channel. This places the visitor into zero or more smart segments. The runtime environment then uses these segments to recommend offers as defined by the treatment rules.
You can rerun the profile information through all of the flowcharts by using an event with the Trigger Re-segmentation action.
You can create interactive flowcharts inside of Campaign sessions only.
See About interactive flowcharts for details about creating interactive flowcharts.