Creating an interactive channel
Use an interactive channel to coordinate all the objects, data, and server resources that are involved in interactive marketing.
1.
Select Campaign > Interactive Channels.
The All interactive channels page is displayed.
2.
Click the Add an Interactive Channel icon on the All interactive channels page.
The Add/Edit Interactive Channel page is displayed.
3.
Enter a Name and Description for the interactive channel.
The name and description you enter here are for your reference, and is displayed in windows and reports.
4.
Select the Security Policy for the interactive channel.
If you have not created any security policies, the default global policy is selected for you, and you cannot change it.
5.
Select the server groups that you want to associate with this interactive channel from the Runtime Server Groups list.
You can select multiple server groups by using Shift+Click or Ctrl+Click.
6.
Select the production server from the Production Runtime Server Groups list.
7.
Enter the Maximum # of times to show any offer during a single visit.
8.
Click Save Changes.
The interactive channel summary tab for the new interactive channel is displayed.
To edit the interactive channel, click the Edit summary icon on the interactive channel summary tab.
*
You cannot edit the security policy after you create an interactive channel.
To delete an interactive channel, select the check box next to the interactive channel on the All interactive channels page and click the Delete Selected icon. When you delete an interactive channel, you delete all interaction points and events that are associated with it. Whether you can delete the interactive channel, depends on the deployment status of the interactive channel.
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