On UNIX™, the user account that installed the product must complete the upgrade, otherwise the installer fails to detect a previous installation.
If you are moving from a 32-bit to a 64-bit version of Interact, ensure that you complete the following tasks:
For installations on AIX®, run the
slibclean command that is included with your
AIX® installation to unload unused libraries from the memory before you run the installer in the upgrade mode.