Undeploying the Interact runtime server

Before you upgrade Interact, you must undeploy the Interact runtime server so that the Interact installer can complete a clean and error-free upgrade.

You must undeploy the Interact runtime server so that the web application server releases the lock on the InteractRT.war file, which is updated during the Interact upgrade. Releasing the lock on the interactRT.war file allows the Interact installer to cleanly update the interactRT.war file and register the new version of Interact in the IBM® EMM console.

Complete the following steps to undeploy the Interact runtime server:

Follow the instructions in your web application server to undeploy the interactRT.war file, and save or activate all changes.

Shut down and restart the web application server after you undeploy the Interact runtime server to ensure that the lock on the InteractRT.war file is released.