Backing up the Interact runtime environment

Before you upgrade Interact, back up all the files, system table database, and configuration settings that are used by the Interact runtime environment to prevent loss of data and configuration settings.

You must back up only one Interact runtime server per server group.

If your Interact runtime environment installation requires any of the configuration settings from your old Interact version in addition to the new (default) settings in the new version, use the configTool utility to export the old Interact configuration parameters. Specify a different file name for the exported.xml file and note the location where you save it.