Uninstalling Interact
Run the Interact uninstaller to uninstall Interact. When you run the Interact uninstaller, the files that were created during the installation process are removed. For example, files such as configuration files, installer registry information, and user data are removed from the computer.
When you install IBM® EMM products, an uninstaller is included in the Uninstall_Product directory, where Product is the name of your IBM® product. On Windows™, an entry is also added to the Add or Remove Programs list in the Control Panel.
If you manually remove the files in your installation directory instead of running the uninstaller, the result might be an incomplete installation if you later reinstall an IBM® product in the same location. After uninstalling a product, its database is not removed. The uninstaller only removes default files that are created during installation. Any file that is created or generated after installation is not removed.
In addition to the general instructions for uninstalling IBM® EMM products, follow the guidelines when you uninstall Interact:
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If you have multiple Interact runtime installations using the same Marketing Platform installation, you must remove network connectivity for the Interact runtime workstation before you run the uninstaller. Failure to do so uninstalls the configuration data for all the other Interact runtime installations from Marketing Platform.
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You can safely ignore any warnings about failure to unregister with Marketing Platform.
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You can export a copy of your configuration as a precaution before uninstalling Interact.
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If you uninstall the Interact design time environment, after you run the uninstaller, you may need to manually unregister Interact. Use the configtool utility to unregister full_path_to_Interact_DT_installation_directory\interactDT\conf\interact_navigation.xml.
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On UNIX™, the same user account that installed Interact must run the uninstaller.
Complete the following tasks to uninstall Interact:
1.
If you have deployed the Interact web application, undeploy the web application from WebSphere® or WebLogic.
2.
Shut down WebSphere® or WebLogic.
3.
Stop the processes that are related to Interact.
4.
If the ddl directory exists in the product installation directory, run the scripts that are provided in the ddl directory to drop tables from the system table database.
5.
Complete one of the following steps to uninstall Interact:
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Double-click the Interact uninstaller that exists in the Uninstall_Product directory. The uninstaller runs in the mode in which you installed Interact.
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In a command-line window, navigate to the directory where the uninstaller exists, and run the following command to uninstall Interact by using the console mode:
Uninstall_Product -i console
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In a command-line window, navigate to the directory where the uninstaller exists, and run the following command to uninstall Interact by using the silent mode:
Uninstall_Product -i silent
When you uninstall Interact by using the silent mode, the uninstallation process does not present any dialogs for user interaction.
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If you do not specify an option for uninstalling Interact, the Interact uninstaller runs in the mode in which Interact is installed.
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