Setting up multiple partitions for the Interact design time environment

In the Campaign family of products, partitions provide a way to secure the data that is associated with different groups of users. You can create multiple partitions only for the Interact design time environment.

You can create multiple partitions to use with Campaign and the Interact design time environment. You can use partitions to configure Interact and Campaign so that different groups of users have access to different sets of Interact and Campaign data.

The Interact runtime environment does not support multiple partitions. You cannot configure the Interact runtime environment to work in multiple partitions, nor can one Interact runtime environment work with multiple partitions from a design time.

If you set up multiple partitions with Campaign, you set up multiple partitions for Interact. You must configure each partition in the design time environment to communicate with a separate Interact runtime environment, including separate Marketing Platform and runtime tables. If you set up multiple partitions with Campaign, you must configure each partition to communicate with a separate Interact runtime environment.

The following diagram shows multiple partitions configured for Interact: Diagram indicating how each partition communicates with each runtime environment.

Diagram indicating how each partition communicates with each runtime environment.

Complete the following steps to set up multiple partitions for the Interact design time environment:

You must manually enable Interact for each partition by setting the interactInstalled configuration property in the Campaign > server > partitions > partition Ninternal to yes.

Complete the following configuration steps for each partition:

Configure the test run data source

Add server groups

Select a server group for interactive flowchart test runs

Configure the contact and response history module