You must define the locations of the Interact runtime servers on the
Configuration page in
Marketing Platform. The design time environment must be able to access the runtime servers for deploying and completing test runs of interactive flowcharts.
If you have multiple Interact design time systems running in your environment, an
Interact runtime server that is configured with a design time cannot be configured with any other design time. If two different design times send deployment data to the same
Interact runtime, the deployments can become corrupted and undefined behavior occurs.
For every server group in the Interact design time configuration, you must specify the JNDI name for the user profile tables. This is necessary to support runtime features in
Interact, such as global offers, offer suppression, score override, and SQL offers in the
Interact List process box.
Create server groups by setting the serverGroup configuration property in the
Campaign >
partitions >
partitionN>Interact >
serverGroups template category. The name is used only for organizational purposes. However, you can use the same name for the property as the
serverGroupName property to avoid confusion.