Interact | services | crossSessionResponse
The configuration properties in this category define general settings for the crossSessionResponse service and the xsession process. You only need to configure these settings if you are using
Interact
cross-session response tracking.
enableLog
Description
If
true
, enables the crossSessionResponse service and
Interact
writes data to the cross-session response tracking staging tables. If
false
, disables the crossSessionResponse service.
Default value
False
xsessionProcessIntervalInSecs
Description
The number of seconds between runs of the xsession process. This process moves data from the cross-session response tracking staging tables to the response history staging table and the built-in learning module.
Default value
180
Valid Values
An integer greater than zero
purgeOrphanResponseThresholdInMinutes
Description
The number of minutes the crossSessionResponse service waits before marking any responses that do not match contacts in the contact and response history tables.
If a response has no match in the contact and response history tables, after
purgeOrphanResponseThresholdInMinutes
minutes,
Interact
marks the response with a value of -1 in the
Mark
column of the xSessResponse staging table. You can then manually match or delete these responses.
Default value
180
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