Use this jndiName property to identify the Java™ Naming and Directory Interface (JNDI) data source that is defined in the application server (WebSphere® or WebLogic) for the contact and response history data source required for the Interact cross-session response tracking.

The database type for the data source used by the contact and response history data source required for the Interact cross-session response tracking.

SQLServer | DB2® | ORACLE

The ConnectionRetryPeriod property specifies the amount of time in seconds Interact automatically retries the database connection request on failure for the Interact cross-session response tracking. Interact automatically tries to reconnect to the database for this length of time before reporting a database error or failure. If the value is set to 0, Interact will retry indefinitely; if the value is set to -1, no retry will be attempted.

The ConnectionRetryDelay property specifies the amount of time in seconds Interact waits before it tries to reconnect to the database after a failure for the Interact cross-session response tracking. If the value is set to -1, no retry will be attempted.

The name of the schema containing the tables for the Interact cross-session response tracking. Interact inserts the value of this property before all table names, for example, UACI_IntChannel becomes schema.UACI_IntChannel.

You do not have to define a schema. If you do not define a schema, Interact assumes that the owner of the tables is the same as the schema. You should set this value to remove ambiguity.