Treatment rules
Treatment rules assign an offer to a smart segment. These assignments are further constrained by the custom-defined zone you associate with the offer in the treatment rule.
For example, you have one set of offers you assign a smart segment in the "login" zone, but a different set of offers for the same segment in the "after purchase" zone. Treatment rules are defined on an interaction strategy tab of a campaign.
Each treatment rule also has a marketing score. If a customer is assigned to more than one segment, and therefore more than one offer is applicable, the marketing scores help define which offer
Interact
suggests. Which offers the runtime environment suggests can be influenced by a learning module, an offer suppression list, and global and individual offer assignments.
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