To enable cross-session response tracking
You must configure the contact and response history module to take full advantage of cross-session response tracking.
To use cross-session response tracking, you must configure the runtime environment to have read access to the Campaign contact and response history tables. You can read from either the actual Campaign contact and response history tables in the design environment, or a copy of the tables in the runtime environment data sources. This is separate from any contact and response history module configuration.
If you are matching on something other than treatment code or offer code, you must add it to the UACI_TrackingType table.
1.
2.
Define the properties in the contactAndResponseHistoryDataSource category for the runtime environment.
3.
Define the crossSessionResponseTable property for each audience level.
4.
Create an OverridePerAudience category for each audience level.