About suppressing offers
There are several ways in which the runtime environment suppresses an offer:
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The Maximum # of times to show any offer during a single visit element of an interactive channel.
You define the Maximum # of times to show any offer during a single visit when you create or edit an interactive channel.
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You create an offer suppression table in your profile database.
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Offers already explicitly accepted, rejected, offered too many times, or related to an already-suppressed offer, in an Interact session. If a customer explicitly accepts or rejects an offer, that offer is suppressed for the duration of the session according to the rules defined in the offer itself. See Real-time offer suppression in the Interact User's Guide for more information.
To enable the offer suppression table
Offer suppression table