Configuring contact and response types
You can record one contact type and two response types with Interact as shown in the following table. All of these properties are found in the contactAndResponseHistTracking category.
You can also record additional custom response types using the postEvent method.
You should also ensure the CountsAsResponse column of the UA_UsrResponseType table in the Campaign system tables is configured properly. All of these response types must exist in the UA_UsrResponseType table.
To be a valid entry in the UA_UsrResponseType you must define a value for all the columns in the table, including CountsAsResponse. Valid values for CountsAsResponse are 0, 1, or 2. 0 indicates no response, 1 indicates a response, and 2 indicates a reject. These responses are used for reporting.