In addition to the general instructions for uninstalling IBM® EMM products, follow these guidelines when uninstalling
Interact.
If you have multiple Interact runtime installations using the same
Marketing Platform installation, you must remove network connectivity for the
Interact runtime machine before running the uninstaller. Failure to do so will uninstall all of the configuration data for all other
Interact runtime installations from
Marketing Platform.
If you choose to uninstall the Interact design environment, after you run the uninstaller, you may need to manually unregister
Interact. Use
configtool to unregister
full_path_to_Interact_DT_installation_directory\interactDT\conf\interact_navigation.xml.