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If your implementation of the Interact API starts and ends sessions in the same call, for example:
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executeBatch(startSession, getOffers, postEvent, endSession)
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If your implementation of the Interact API uses multiple calls to start and end sessions, for example:
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startSession
. . .
executeBatch(getOffers, postEvent)
. . .
endSession
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If you have multiple server groups using a distributed cacheType, each should use a unique multicast port. Using both a unique multicast port and address for each server group is better.
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Keep your runtime environment Interact servers, Marketing Platform, load balancers, and touchpoint) in the same geographic location for best performance. Design time and runtime can be in different geographic locations, but expect a slow deployment.
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Have a fast network connection (at least 1Gb) between the Interact production server group and its associated touchpoint.
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The contact and response history module requires access to the design time database (Campaign system tables) and access to the runtime database Interact runtime tables). You must configure your databases and network appropriately for this data transfer to occur.
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Copyright IBM Corporation 2013. All Rights Reserved.
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