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Create a database or schema to hold the Interact runtime tables. Set up a separate database or schema for each server group.
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Create a database, schema, or view to hold the user Profile tables. You can use the customer profile database, which could be in the same database as your Campaign Customer (user) tables, as the Interact profile database. You might want a separate set of user profile tables for each interactive channel.
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Create a database, schema, or view to hold the Test run tables. The Test run tables could be in the same database as your Campaign Customer (user) tables.
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If you are using cross-session response tracking, create a database or schema to hold a copy of the Campaign Contact History tables. Alternatively, instead of creating a copy, you could use the Campaign system tables database to run the cross-session response tracking scripts.
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