|
You must configure the Interact runtime data source credentials in the design environment configuration page for the contact and response history module to function.
|
1.
|
Confirm that you have added the Interact runtime databases to the web application server hosting Campaign.
|
2.
|
Add a runtime data source using the Campaign > partitions > partitionN > Interact > contactAndResponseHistTracking > runtimeDataSources > (runtimeDataSource) configuration property template.
|
3.
|
Repeat these steps for each Interact runtime server group from which you want to collect contact and response history data.
|
Copyright IBM Corporation 2013. All Rights Reserved.
|