To undeploy

If you are bringing an interactive channel or touchpoint off-line, you can undeploy a deployment.

When you undeploy, Interact disables the data from the previous deployment from the selected runtime server.

1.	In Campaign, navigate to the interactive channel you want to undeploy.

2.	Click Undeploy All, Production or Undeploy All, Elsewhere.

3.	Confirm you have verified the consequences by selecting the check box.

The Undeploy the Interactive Channel button does not become active until you have confirmed the consequences.

4.	Click Undeploy the Interactive Channel.

5.	Enter the username and password for a Interact user on the Interact runtime and click Login to Server.

If you perform multiple deployments during the same Campaign user session, the login data for the Interact runtime is cached, so you do not have to enter it again.

The data is disabled on the selected Interact runtime server group. You can view the results with the Interactive channel deployment history report. Undeploy does not remove data used in reports.

If you undeploy all interactive channels and their associated date from a Interact runtime server, it does not disassociate the runtime server from the design environment.