Interactive channel summary tab

Interactive channel summary tab

The interactive channel summary tab contains two main sections, the Interactive Channel Summary and the Deployment Status

Interactive channel summary

Heading	Description
Description	The description for the interactive channel. The more detailed the description, the better other design environment users understand the purpose of this particular interactive channel.
Security Policy	The security policy applicable for this interactive channel.
Runtime Server Groups	A list of the runtime server groups available for this interactive channel.
Production Runtime Server Group	The runtime server group you have chosen for your live, customer-facing touchpoint.
Maximum # times to show any offer during a single visit	An integer defining the maximum number of times to show a particular offer during a single visit. The runtime environment uses this number along with treatment rules and the learning engine when choosing offers to display.
Mapped Profile Table	Displays the IBM® Unica® name and actual name for the profile table for each audience level defined in Campaign. If you have not yet defined a profile table, this displays unmapped. The name of the table or unmapped is a link to the Map Profile Table for Audience Level wizard, where you can map profile and dimension tables for the interactive channel. The number of profile tables you have mapped is listed as the number of supported audience levels. You may have more audience levels defined in Campaign than you require for your touchpoint. You do not have to define profile tables for all audiences, only the audiences you use with your interaction on your touchpoint.

Deployment Status

This section displays the status of all the deployment information for the interactive channel.

Last production deployment

The most recent date and time you deployed the interaction configuration to the production server group. Use the Channel Deployment History report for details regarding deployments to non-production server groups.

Last deployment to server group

The status and time of the last deployment to any server group.

Changes waiting for production deployment

The number of changes to the interaction configuration waiting for you to deploy to the production server group.

Longest wait time

The length of time the oldest configuration change has been waiting to be deployed to a production server group.

Deploy to Production Server

Clicking this link starts the process to send the interaction configuration changes to the production runtime server group. There are safeguards to confirm you are ready to send the changes to a production server group because this is a customer-facing system. A red asterisk (*) indicates there are changes that have not been deployed to the production server group.

Deploy Elsewhere

Clicking this link sends the interaction configuration changes to one of the runtime server groups other than the production runtime server group.

Undeploy All, Production

Clicking this link starts the process to remove the interaction configuration from the production runtime server group. There are safeguards to confirm that you are ready to send the changes to a production server because this is a customer-facing system. A red asterisk (*) indicates that there are changes that have not been deployed to the production server group.

Undeploy All, Elsewhere

Clicking this link starts the process to remove the interaction configuration from one of the runtime server groups other than the production runtime server group.

Change Waiting for Production Deployment

This table contains a list of all the changes that have not been deployed to a production server group.

Change Waiting for Production Deployment — a link to the interactive flowchart or interaction strategy containing the change.

Change Type — Whether the change is new (Addition/Update) or a retraction (Undeployment).

Date Requested — The date and time the change was marked for deployment.

Source of Change — A link to the session or campaign containing the change.

Requester — The user name of the Interact user who marked the change for deployment.

If the item is disabled, the item was in the previous deployment but has not been marked for deployment. For example, your original deployment contained interactive flowcharts A and B, and interaction strategies C and D. You make changes to interaction strategy C and mark it for deployment. The Change Waiting for Production Deployment list displays A, B, C, and D, but only C is black. A, B, and D are disabled. You make changes to interactive flowchart B, but do not mark it for deployment. If you deploy at this time, Interact deploys the original A, B, and D, and the new version of C. Interact does not use the new version of flowchart B because it was not marked for deployment.

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