Working with categories
Categories are an organization tool for your events. Unlike zones, categories have no effect on your
Interact
configuration, other than to make it easier for you to manage what can be hundreds of events.
You create categories to organize your events in whatever groups make sense for your organization. For example, you can create categories based on event purpose (such as "resegment" or "logContact") or where the event is used in the touchpoint (such as "cellPhoneCatalogPage" or "newCallPlanScript").
You can move events between categories. Each event can be a member of one category only.
To add a category
Working with events
To add an event
Event reference
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