Interact > services > contactHist

The configuration properties in this category define the settings for the service that collects data for the contact history staging tables.

enableLog

If true, enables the service which collects data for recording the contact history data. If false, no data is collected.

Valid values

True | False

Default value

True

cacheType

Defines whether the data collected for contact history is kept in memory (Memory Cache) or in a file (External Loader file). You can use External Loader File only if you have configured Interact to use a database loader utility.

If you select Memory Cache, use the cache category settings. If you select External Loader File, use the fileCache category settings.

Valid values

Memory Cache | External Loader File

Default value

Memory Cache