About suppressing offers

There are several ways in which the runtime environment suppresses an offer:

The Maximum # of times to show any offer during a single visit element of an interactive channel.

You define the Maximum # of times to show any offer during a single visit when you create or edit an interactive channel.

The use of an offer suppression table.

You create an offer suppression table in your profile database.

Offers whose expiration date has passed.

Offers from expired campaigns.

Offers excluded because they do not pass an offer inclusion rule (treatment rule advanced option).

Offers already explicitly accepted or rejected in a Interact session. If a customer explicitly accepts or rejects an offer, that offer is suppressed for the duration of the session.