Interact > services

The configuration properties in this category define settings for all the services which manage collecting contact and response history data and statistics for reporting and writing to the runtime environment system tables.

externalLoaderStagingDirectory

This property defines the location of the staging directory for a database load utility.

Valid values

A path relative to the Interact installation directory or an absolute path to a staging directory.

If you enable a database load utility, you must set the cacheType property in the contactHist and responstHist categories to External Loader File.

Default value

No default value defined.