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Campaign passes data to Marketing Operations for one audience level only, the audience level that is mapped to the UA_ContactHistory, UA_ResponseHistory, and UA_DtlContactHist system tables. The audience level can be any audience level, with any number of audience key fields of any data type or name. For details on audience levels, see the Campaign documentation.
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1.
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In Campaign, modify the list of response types in the UA_UsrResponseType table if necessary to include the response types you want to track.
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2.
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Edit the Marketing Operations metrics file being used by your system to include metrics that correspond to contact count and the response types.
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3.
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Create a map file that associates the Marketing Operations metrics with contact count and the response types.
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4.
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