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If you unlink a cell that has Contact History, it is "retired". Retired cells cannot be linked again. They do not appear in the TCS® and they cannot be selected in a process configuration dialog box. (If Campaign is integrated with Marketing Operations, retired cells continue to be displayed in the TCS® but cannot be reused.)
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In a flowchart in Edit mode, double-click the process whose output cell you want to unlink from the TCS®.
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In processes that produce a single cell as output, such as Select, click Link to Target Cell.
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In processes that produce multiple cells, such as Segment, click the Output Cell Name or Cell Code row for the cell that you want to unlink. Click the ellipsis button.
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