Configuring multiple partitions in eMessage

Configure multiple partitions in eMessage to isolate and secure data for different groups of eMessage users. As each partition has its own set of configuration properties, you can customize eMessage for each group of users.

Installing eMessage creates a default partition for eMessage in the Marketing Platform. You can configure more partitions for eMessage. Each partition that you create for eMessage operates in conjunction with a partition created for Campaign.

To configure multiple partitions in eMessage you must configure corresponding partitions in Campaign.

Adding new partitions for eMessage requires making changes in the Marketing Platform configurations for eMessage and Campaign.

After you change the eMessage and Campaign configurations, you must restart the web application server that hosts Campaign and restart the Response and Contact Tracker (RCT). You might also need to restart the Campaign listener.

Be sure to back up your existing configurations before you make changes.

Partitions for eMessage: Overview

Roadmap for configuring multiple partitions in eMessage

Creating a new partition for eMessage

Preparing eMessage system tables for the partition

System user requirement to access IBM EMM Hosted Services

Enabling eMessage in Campaign for the new partition

Specifying the Recipient List Uploader location for eMessage

Restarting system components after configuring eMessage

Testing eMessage partition configuration and connections