Upgrading Campaign
Upgrading from Campaign 8.5.x, 8.6.x, or 9.0 is considered an in-place upgrade. You must install the new version into the same directory as your current installation of Campaign, so Campaign can detect the upgrade. Upgrading Campaign involves two main steps: running the installer in the upgrade mode, then running the acUpgradeTool.
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You must upgrade Campaign and Contact Optimization together. If you do not want to upgrade Campaign and Contact Optimization together, you must stop the Contact Optimization listener manually.
Undeploying and upgrading Campaign
SQL upgrade scripts
acUpgradeTool