If the eMessage installer cannot access the
Marketing Platform system tables during the installation process, you must run the
configTool utility to register it manually.
By default, the Campaign installer automatically registers
eMessage with the
Marketing Platform system tables without enabling
eMessage. In some situations, the
Campaign installer does not connect with the
Marketing Platform system tables to automatically register
eMessage.
If the installer does not register eMessage automatically, you must register
eMessage manually with the
configTool utility that is provided with the
IBM® EMM installation.
The configTool utility is in the
tools\bin directory. The
eMessage installation directory is a subdirectory of the
Campaign installation directory.