eMessage Response and Contact Tracker (RCT) script
Use this script to run and check the status of the Response and Contact Tracker (RCT).
This script is located in the bin directory under your eMessage installation. The eMessage directory is a sub-directory in the Campaign directory.
In UNIX™ or Linux™ environments run the script as rct.sh.
In Windows™, run the script from the command line as rct.bat.
Syntax
rct [ start | stop | check ]
Commands
start
Start the RCT
stop
Stop the RCT
Options
check
Check the status of the connection between the RCT and IBM® EMM Hosted Services.
Examples
*
To start the RCT on Windows™.
rct.bat start
*
To stop the RCT on Windows™.
rct.bat stop
*
In a Linux™ environment, to determine if the RCT is connected to IBM® EMM Hosted Services.
rct.sh check
Depending on the status of your system, the output of this command might look like this:
C:\<EMM_HOME>\Campaign\eMessage\bin>rct check
Testing config and connectivity for partition partition1
Succeeded | Partition: partition1 - Hosted Services Account ID: 
asm_admin
Copyright IBM Corporation 2015. All Rights Reserved.