System user requirement to access IBM® EMM Hosted Services
eMessage components must be able to access the IBM® EMM Hosted Services without requiring manual entry of login credentials. To establish automatic login, define a system user in Marketing Platform that can provide the required access credentials.
To simplify user administration and troubleshooting, you can modify an existing system user to access hosted services and local system tables. You can configure a single system user to provide credentials for multiple systems. For example, modifying the configuration of the Campaign system user creates a single user that can automatically access IBM® EMM Hosted Services and the eMessage system tables in the Campaign schema.
The credentials required to access IBM® EMM Hosted Services are the user name and password that IBM® provides for your hosted messaging account. The credentials that you use depend on whether you are connecting to the data center that IBM® maintains in the US or to the data center in the United Kingdom. Consult with IBM® to determine which data center you use.
For specific information about how to configure a system user to communicate with IBM® EMM Hosted Services, see the IBM® eMessage Startup and Administrator's Guide.
For general information about how to create system users and data sources, see the IBM® Marketing Platform Administrator's Guide.
Requirement for partition access to IBM® EMM Hosted Services
IBM® eMessage components in the partition must be allowed to automatically provide valid login credentials when attempting to communicate with IBM® EMM Hosted Services. To do this, you must add the IBM® EMM Hosted Services login credentials to a Marketing Platform user. This user becomes the eMessage system user.
You can add the platform data source containing the IBM® EMM Hosted Services credentials to the eMessage system user. This user can be the same system user that accesses the Campaign system tables in the partition.
The steps for configuring system users for a partition are the same as those followed during the initial eMessage installation, which created the first partition. For details about how to add IBM® EMM Hosted Services login credentials to a system user, see the IBM® eMessage Startup and Administrator's Guide.
The credentials required to access IBM® EMM Hosted Services are the user name and password that IBM® provided during the initial startup process.
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For each additional partition, you must request a separate user name and password from IBM®.
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