To use the svrstop utility to shut down the Contact Optimization listener
From a command prompt on the Campaign server, you can run the svrstop utility to stop the Contact Optimization listener running on that server. To stop the Contact Optimization listener running on another server, use the -s argument, as in -s servername.example.com, and provide the required authentication.
1.
Open a command prompt on the Campaign server.
2.
Make sure that the CAMPAIGN_HOME environment variable is set to <install_dir>/Campaign/bin, where <install_dir> is the parent directory under which Campaign is installed.
3.
Enter the following command:
svrstop -P "Optimize"
The -P argument specifies the product whose listener you want to shut down. Alternatively, you could enter -p 2882 to shut down the listener using the internal port number 2882, which would also indicate the Contact Optimization listener.
4.
When prompted, provide the name and password of anyIBM® EMM user with privileges to stop the listener.
Optionally, you could include -y <username> and -z <password> as arguments with the svrstop> command to prevent the user name and password prompts from appearing.
When you enter the required information, the Contact Optimization listener is shut down.
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