Deleting contact status codes
You can delete contact status codes that you do not intend to use. However, you should not delete a contact status that is in use.
A contact status indicates the type of contact that was made, such as Delivered, Undelivered, or Control. Campaign users specify a contact status when they configure a Call List or Mail List process. They configure a Track process to update contact statuses. Use the following procedure to delete a contact status.
1.
Log in to the database management system that contains the Campaign system table database.
2.
Open the UA_ContactStatus table.
3.
Delete the contact status row for any status that is not in use.
4.
Save the table changes.
If necessary, see the documentation for your database management system for detailed instructions on modifying data in tables.
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