Configuring the Schedule process to run with an inbound trigger
To use an inbound trigger to run a flowchart, that flowchart must start with a Schedule process that is configured as described here.
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In the Schedule to Run list, select Custom Run.
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Check Run on Trigger(s).
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In the Run on Trigger(s) field, enter the names of triggers that when broadcast will run the flowchart. Separate multiple triggers with a comma and a space.
The Schedule process may also be configured to execute based on other conditions. Configuring the trigger condition will additionally execute the subsequent processes when the specified triggers are received.
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For a flowchart to run upon receipt of an inbound trigger, it must have a Schedule process configured as described above, and it must be running. Running the flowchart puts the flowchart into a "waiting," or "listening", state so that the flowchart is ready to execute when the trigger is received. A flowchart that is not running when the trigger is broadcast will not execute.
For more information about configuring the Schedule process, see the Campaign User's Guide.
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