Response history administration

Before you begin working with response history, you should read the audience level administration topics and set up required audience levels.

Response history is stored in the Campaign system database in separate tables by audience level. Therefore, you must set up audience levels before you work with response history.

For basic concepts about contact and response history and information about setting up flowcharts to use the Response process, see the Campaign User's Guide.

Reponse history and response types

Action tables

Creating response history tables for new audience levels

Setting the number of days after an offer expires to record responses

Adding response types

Logging response history