Segment process
Use the Segment process to divide your prospects or customers into segments to receive different treatments or offers.
When working with the Segment process, you should be familiar with the following concepts:
Segment
Segmenting by field
Segmenting by query
Using segments as input to another Segment process
Segmenting considerations
See the following tasks:
To configure a Segment process by field
To configure a Segment process by query
See the following reference topics:
Segment Process Configuration: Segment tab
Segment Process Configuration: Extract tab
Segment Process Configuration: General tab
New Segment and Edit Segment dialogs
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