IBM® eMessage components in the partition must be allowed to automatically provide valid login credentials when attempting to communicate with IBM® EMM Hosted Services. To do this, you must add the IBM® EMM Hosted Services login credentials to a Marketing Platform user. This user becomes the eMessage system user.

You can add the platform data source containing the IBM® EMM Hosted Services credentials to the eMessage system user. This user can be the same system user that accesses the Campaign system tables in the partition.

The steps for configuring system users for a partition are the same as those followed during the initial eMessage installation, which created the first partition. For details about how to add IBM® EMM Hosted Services login credentials to a system user, see the IBM® eMessage Startup and Administrator's Guide.

The credentials required to access IBM® EMM Hosted Services are the user name and password that IBM® provided during the initial startup process.