Configuring multiple partitions in eMessage

Installing eMessage creates a default partition for eMessage in the Marketing Platform. You can configure more partitions for eMessage. Each partition that you create for eMessage operates in conjunction with a partition created for Campaign.

To configure multiple partitions in eMessage you must configure corresponding partitions in Campaign.

Adding new partitions for eMessage requires making changes in the Marketing Platform configurations for eMessage and Campaign.

After you change the eMessage and Campaign configurations, you must restart the web application server that hosts Campaign and restart the Response and Contact Tracker (RCT). You might also need to restart the Campaign listener.

Be sure to back up your existing configurations before you make changes.

Steps to create partitions for eMessage

About partitions for IBM eMessage

Requirements for multiple partitions in eMessage

Step: Create a new partition for eMessage

Step: Prepare eMessage system tables for the partition

Step: Configure partition access to IBM EMM Hosted Services

System user to access IBM EMM Hosted Services

Step: Enable eMessage in Campaign for the new partition

Step: Specify the location of the RLU for the partition

Step: Restart system components

Step: Test partition configuration and connections

Configure the IBM Cognos Reports for multiple partitions