Upgrading existing eMessage installations

To upgrade to the latest version of eMessage, you must upgrade Campaign to the same version level.

You can upgrade to Campaign 9.0 (including eMessage) from version 8.5 or 8.6 only.

If you currently use eMessage, there are important considerations when you upgrade:

The version of eMessage that you are using determines the upgrade path you must follow. For example, if you are using eMessage 7.x, you must not perform an in-place upgrade. Carefully follow the instructions in IBM Campaign upgrade scenarios.

Upgrading to the latest version of Campaign and eMessage does not affect your hosted email account settings. You can resume mailing after you complete the upgrade.

When changes to the eMessage system tables are part of an upgrade, IBM® provides the necessary schema upgrade scripts and procedures.

If you never used eMessage before, the upgrade installs the necessary eMessage files but does not enable eMessage for use. After you run the upgrade installer, you must complete the pre-deployment configuration steps that are related to eMessage that are described in Configuring IBM Campaign before deployment.

To use eMessage to send email, you must contact IBM® to purchase a hosted email subscription. For information about how to configure eMessage after you purchase an email subscription, see the IBM® eMessage Startup and Administrator's Guide.