IBM® Campaign upgrade scenarios
You can upgrade to Campaign 9.0 from version 8.5.x.x. or 8.6.x.x only. If you have a prior version of Campaign, you must follow the upgrade paths that are shown in the following table below:
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eMessage is installed or upgraded as part of Campaign. If you currently use or plan to use eMessage, be sure to see Upgrading existing eMessage installations.
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You must upgrade Marketing Platform before you upgrade Campaign.
Important notes for eMessage users
1.
Perform a new installation of Campaign v8.6 in a new location. For details, see the IBM® Campaign Installation Guide v8.6.
1.
Perform an in-place installation of Campaign v8.6 over your source version (unless you are also using eMessage 7.x). Select the same location as your current installation, so the installer automatically runs in upgrade mode. For details, see the IBM® Campaign Installation Guide v8.6.
2.
Run the 8.6 upgrade tool (/tools/migration/5.1+To8.6/acUpgradeTool). For details, see the IBM® Campaign Installation Guide v8.6.
3.
Reporting in these versions of Campaign was provided by Affinium Reports (versions 7.0.x through 7.2.x). There is no upgrade path from Affinium Reports 7.2.1 to reporting in v8.6. Therefore, after upgrading from these versions, you must configure your new reports as explained in the IBM® Marketing Platform Installation Guide v8.6.
If you are using eMessage 7.x with Campaign 7.x, do not perform an in-place upgrade. You must keep eMessage 7.x and perform a new installation of Campaign v8.6 in a different location.
Carefully follow the instructions for eMessage upgrades in the IBM® Campaign Installation Guide v8.6.
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We strongly recommend that you work with IBM® to devise a strategy to migrate your eMessage 7.x installation to a fresh eMessage installation.
1.
Perform an in-place installation of Campaign v8.6 over your source version (unless you are also using eMessage 7.x). Select the same location as your current installation, so the installer automatically runs in upgrade mode For details, see the IBM® Campaign Installation Guide v8.6.
2.
Run the 8.6 upgrade tool (/tools/migration/5.1+To8.6/acUpgradeTool). For details, see the IBM® Campaign Installation Guide v8.6.
3.
Upgrade your reports as explained in the IBM® Marketing Platform Installation Guide v8.6.
If you are using eMessage 7.x with Campaign 7.x, do not perform an in-place upgrade. You must keep eMessage 7.x and perform a new installation of Campaign v8.6 in a different location.
Carefully follow the instructions for eMessage upgrades in the IBM® Campaign Installation Guide v8.6.
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We strongly recommend that you work with IBM® to devise a strategy to migrate your eMessage 7.x installation to a fresh eMessage installation.
1.
Perform an in-place installation of Campaign v9.0 over your 8.5 or 8.6 version. Select the same location as your current installation, so the installer automatically runs in upgrade mode. Follow the instructions in the IBM® Campaign Installation Guide v9.0.
2.
Run the 9.0 upgrade tool (/tools/upgrade/8.5+To9.0/acUpgradeTool). Follow the instructions in the IBM® Campaign Installation Guide v9.0.
3.
Upgrade your reports as explained in the IBM® EMM Reports Installation and Configuration Guide v9.0.
When upgrading eMessage, there is no need to select Automatic DB Setup. This option is intended only for new installations, when the eMessage system tables do not exist.
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